Operations & Automation Consulting — Vancouver, BC

Fix what's slowing
your business down.

Peak Lab audits your operations, finds the gaps, and builds the systems to close them. Flat-rate projects. No retainers. Work you actually own when we're done.

360° Business audit
Flat Project pricing
8+ Years in ops & tech
Vancouver, BC
01 — How it works

Three steps from audit to done.

Every engagement starts with a free 360 audit. We map your business across five categories — operations, tech stack, sales, finance, and team — and identify exactly what's worth fixing and what isn't.

01
Free 360 Audit
A structured 60-minute walkthrough of your operations. We ask the right questions and flag the real problems — not just the obvious ones.
02
Scoped Proposal
You get a plain-language proposal with fixed pricing per deliverable. No surprises, no hourly billing. You decide what to move forward with.
03
We Build It
We do the implementation — not just the advice. When it's done, you own it. No ongoing dependency on Peak Lab unless you want it.
02 — Services

We fix ops problems across five areas.

Services are selected based on what the audit finds — not pre-packaged. Every engagement is scoped to what will actually move the needle for your business.

Operations & Processes
How work gets done
Job flow, field operations, SOPs, dispatch, quality controls. If your team is figuring it out as they go, this is where we start.
Dispatch SOPs Field Ops Job Flow
Tech Stack & Tools
Systems that actually talk to each other
CRM, field software, integrations, automation. If you're copy-pasting between tools or paying for software you barely use, we fix that.
CRM Setup Zapier / Make Integrations Stack Audit
Marketing & Sales
Leads that don't fall through the cracks
Lead routing, quoting, follow-up automation, reviews, retention. Most businesses lose revenue here without realizing it.
Lead Routing Quote Automation Reviews Follow-ups
Finance & Admin
Money in, money tracked
Invoicing, collections, job costing, bookkeeping workflows. If month-end is painful or you don't know your margins, this is for you.
Invoicing Job Costing QBO / Xero Payroll
Team & People
Built to run without you in every decision
Hiring, onboarding, roles, accountability, and growth planning. If you're the bottleneck in your own business, this is what changes that.
Onboarding Hiring Pipeline Org Design Capacity Planning Growth Roadmap
03 — Who we work with

Built for small businesses that are ready to run better.

Peak Lab is purpose-built for trades and home services companies in the 1–50 employee range. These businesses have real complexity but rarely get the level of ops support that bigger companies take for granted.

HVAC & Plumbing
Dispatch, scheduling, field workflows, and service agreements.
Electrical
Quoting systems, job costing, and crew management.
Landscaping & Lawn
Seasonal planning, recurring billing, and route efficiency.
Cleaning Services
Booking automation, team scheduling, and client retention.
Renovation & General Contracting
Project tracking, subcontractor management, and invoicing.
Other Home Services
If you run a service-based business with a field team, we can help.
04 — About

One person. Full accountability.

Peak Lab is Max Colls — an operations and technology consultant based in Vancouver, BC. No account managers, no junior staff doing the work. When you hire Peak Lab, you work directly with me from audit to delivery.

I've spent 8+ years building and fixing systems in tech and operations. I started Peak Lab to bring that same level of thinking to smaller businesses that typically don't have access to it.

Every engagement is fixed-scope, fixed-price. I don't do retainers unless you want ongoing support after we've already worked together.

8+ Years in ops & tech
5 Audit categories
Flat Project pricing
YVR Vancouver, BC
Free — no commitment
Start with a 360 audit.
See exactly what to fix.

A 60-minute structured walkthrough of your business. You get a full findings summary and a clear picture of where you're leaving time and money on the table — whether you work with Peak Lab or not.

Get started
Ready to stop running on duct tape?
Book a free audit call. No pitch, no pressure — just an honest look at your ops.
Book a call Send an email